Applies to Meetio Room 2.0 and later
The tablet bundled with Meetio Room in the 10” bundle does not have a battery to “remember” the time.
The time and date is as a standard in Android fetched by NTP (port 123) from 2.android.pool.ntp.org. In some cases, this traffic is blocked in the firewall, resulting in the tablet not being able to fetch time after a boot.
Solution:
There are three proposed solutions to the problem.
- Open port 123 from the network which the tablet is connected to Internet.
- Use an internal NTP server. If you have an internal NTP server available, you can set the NTP server at your customer profile in Meetio Admin or manually in Meetio Room.
- Add a DNS SRV record for the domain (which must be provided to the unit by DHCP). If you for an example use the domain getmeetio.com you should have a SRV record like this: _ntp._udp_.getmeetio.com. 3600 IN SRV 0 0 123 ntp.getmeetio.com Where ntp.getmeetio.com is the server address of the NTP server.