4. Room and Desk Booking User Experience - Meetio to Sync Transition Guide – Meetio Support

Setup users in your organization for Logitech Room and Desk Booking.

4.1 Install and distribute Logi Tune | 4.2 How to sign into a work account on Logi Tune Mobile | 4.3 Booking a room | 4.4 Find rooms using Tune | 4.5 Check into a desk using Logi Tune

Guide - Transitioning from Meetio to Logitech Sync booking software > 4. Room and Desk Booking User Experience

4.1 Install and distribute Logi Tune

Logi Tune is the interface your employees use to book rooms and desks in the Logitech system.

This section will walk you through how to deploy Tune to your users.

Installation

Desktop (Windows/Mac)

To install Logi Tune on your Windows of Mac PC you will need to go to the following Logitech download page here: Logi Tune Download (this link will take you to the Logitech Business Support site)
From the page mentioned in the previous step, select to download Logi Tune
Once downloaded you will need to install Logi Tune by opening the downloaded files
When the installation process starts it will walk you through each step
After the installation is complete you will be able to start using Logi Tune

Mobile - Android

Use this link to find the Logi Tune app in the Google Play Store https://play.google.com/store/apps/details?id=com.logitech.logue&hl=en
Once in the Google Play Store select the option to install the app on your device

Apple

Use this link to find the Logi Tune app in the Apple App Store https://apps.apple.com/app/logi-tune/id1456293789
Once in the Apple App Store select the option to install the app on your device

Distribution

To distribute Logi Tune, there are different solutions available, such as SCCM or JAMF. These solutions allow you to remotely install the application on a PC or mobile device, ensuring that your users have access to it.

For more details on using SCCM and JAMF with see the links below (the links will take you to the Logitech Business Support site):

JAMF

SCCM

4.2 How to sign into a work account on Logi Tune Mobile

Prerequisites

In order to have a work account and access to book desks, your administrator will need to set this up in Logitech Sync, Logitech’s management portal. Once you have been provisioned through Sync by your admin, you can use the email that they have associated with Sync to log in to your work account.

Getting Started with Logitech Sync

Downloading Tune mobile app

Apple

To download the Logitech Tune app from the Apple App Store, follow these steps:
Open the App Store app on your Apple device.
Tap on the "Search" tab located at the bottom of the screen.
Type in "Logitech Tune" in the search bar and tap the search button or press "Enter" on your keyboard.
Look for the Logitech Tune app and tap on it to view its details.
Tap the "Get" or "Download" button next to the app's name.
If prompted, enter your Apple ID and password to authenticate the download.
Wait for the app to download and install on your device. Once finished, the app's icon will appear on your home screen.

Logi Tune Download from Apple Store

Android

To download the Logitech Tune app from the Google Play Store, follow these steps:

Open the Google Play Store app on your Android device.
Tap on the search bar located at the top of the screen.
Type "Logitech Tune" in the search bar and tap the search button or press "Enter" on your keyboard.
Look for the Logitech Tune app and tap on it to view its details.
Tap the "Install" button next to the app's name.
Wait for the app to download and install on your device. Once finished, the app's icon will appear on your home screen or app drawer.

Logi Tune Mobile download from Google Play Store

Signing into your work account

In order to use the Logitech Tune mobile app to book desks at your company you will need to connect it to your work account. Please note in order to have a work account set up for you, your company will need to set this up in Sync, Logitech’s management portal for this. Once you have been provisioned through Sync by your admin, you can use the email that they have associated with Sync to log in to your work account.

If you have been provisioned a work account please follow these steps to associate your work account with Logitech Tune on your mobile device.

Open the Logitech Tune app and click on “Settings” near the bottom of the screen

Once inside settings, click on the “Sign in with work account” menu option

You will then be prompted to select either a Google or Microsoft work account to Authenticate with Logitech Tune. Once you have made a selection you will be taken to the providers sign in flow and once complete taken back to the Logitech Tune app.

Next you will be taken through the Logitech Tune onboarding flow. This is where you will select a basecamp (the office you most frequent) as well as add teammates that you can notify of bookings in the future.

After this you will be able access and use desk booking for your company. Please note that if your administrator has not correctly set up your work account in Sync, you may not have access to use desk booking features. Please reach out to your administrator if you encounter issues with this process.

4.3 Booking a room

Prerequisites

You will need to have a room that is set up with Logitech Room Booking and is linked to a calendar resource that you have access to book through Google Workspace or O365.

If you do not have Logitech Room Booking set up, please contact your IT administrator.

Booking a room through Google Calendar

To start, make sure you are logged into a Google account that has access to book the room you are trying to book.
Open Google Calendar and click the “Create” button or click on a specific time and date on your calendar to create an event.

From the event window that pops up, you can select “add rooms” to then search or scroll for the room you want to add to this meeting.

After selecting a room, ensure that the rest of the meeting details are correct and save it
When you go into the office on the day of your meeting you will see it on the agenda of the scheduling panel outside the room

Booking a room through O365

To start, make sure you are logged into an O365 account that has access to book the room you are trying to book

Open your O365 calendar click “New event” and select the correct date and time for the event
Then click on the search bar below your time/date selecting to search/browse for a room

With the room added to your event, save it
When you go into the office on the day of your event you will see it on the agenda of the scheduling panel outside the room

Ad-hoc bookings

If you have not scheduled a booking in a room ahead of time then you can schedule directly on the scheduling panel outside the room.

Note: the room must be available in order for you to book it.

Walk to the room where you want to book an ad-hoc meeting.
From the scheduling panel outside the room see if it is available and for how long.
If it is available, tap the “Book now” button and select an amount of time from the presented options.

4.4 Find rooms using Tune

Prerequisites

You will need to have Logitech Room Booking set up for your organization as well as an end-user account under the same organization. For more details on how to set up end users, visit this article (this link will take you to the Logitech Business Support site).

Maps on Tune

Make sure you have installed the Tune app and are signed in with your end-user account.

Tune mobile

Open the Tune mobile app and tap on the maps tab near the bottom.

From the maps tab, you will be able to see all of the rooms, desks, and teammates in the office. Tune will also show if rooms and desks are available or not. You can even select a room or desk to see more details.

Tune Desktop

Open the Tune mobile app and book a desk in the office.
From the booking card click “Details”.

Then click the “Show on maps” option.

From the map, you will see all of the rooms, desks, and teammates in the office. Tune will also show if rooms and desks are available or not. You can even select a room or desk to see more details.

4.5 Check into a desk using Logi Tune

Logitech Desk booking system allows for the use of check-in mechanisms to reduce ghost reservations of desks. Checking in to a desk means that the user confirms that they are indeed on-site, using the desk.

Check-in can be enforced using either QR codes or Logi Dock Flex.

Organizations can set different policies if they enforce check-in or not on desks and even within what timeframe the user has to confirm their reservation before it’s removed.

Prerequisites

In order to check into a booked desk with the Logi Tune mobile app or Logi Tune desktop app you will first need to have a booked desk and be signed into a work account.

How to download and login to Logi Tune Mobile

How to download and login to Logi Tune Desktop

How to book a desk using Tune Mobile

How to book a desk using Tune desktop

Pre-Booked Desk Check-In

This section will walk you through how to check into a desk booked ahead of time.

Users will note that desk reservations requiring check-in will appear as yellow in their Logi Tune apps, indicating that an action should be taken.

Once checked in, the session will show in green, indicating that everything is OK and they are free to use the desk.

There are a few different ways to check in and confirm a desk reservation.

Plug into Logi Dock Flex

If the desk you have booked is equipped with Logi Dock Flex the process of check in is as simple as plugging in a single USB-C cable.

Walk up to the desk (within the check-in time frame) and you’ll clearly see your name on Logi Dock Flex.

Ensure Logi Tune is running on your computer and you’re logged in
Connect the USB-C cable to your laptop.

The authentication and check-in is handled automatically by Logi Dock Flex and you can get to work immediately.

Check-in on Logi Dock Flex without plugging in

If you for some reason are not logged in to Logi Tune on your computer (or you’re using a desk without plugging in your computer to the dock), checking in to a reservation on Logi Dock Flex is still easy.

Walk up to the desk (within the check-in time frame) and you’ll see your name on Logi Dock Flex.

Press the Check-in button on the bottom right part of the screen
Logi Dock Flex will trigger a notification in Logi Tune on your mobile
Open the notification and press the Check-in button to confirm

Logi Dock Flex checks you in and your reservation is confirmed.

Check-in using a QR code

If the desk that is booked is configured with a policy that requires QR-based check-in the user can confirm use of the desk using Tune on their phone.

Walk up to the desk (within the check-in time frame) and in the Tune mobile app click on the QR scanning icon located in the top right corner of the home screen.

Scan the QR code on the desk

In Tune, you are directed to a check-in screen. Click Check in.

The desk reservation is now confirmed and the user is free to use the desk!

Ad Hoc Desk use

When you start using a desk ad hoc, whether it’s through booking the desk using a QR-code or by plugin into a desk with Logi Dock Flex, your desk reservation is automatically checked in and you’re not required to take any additional action.